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Privacy Policy

This website is operated by DermResearch, Inc.

DermResearch is a leading dermatology research center in the United States, specializing in paid research studies helping to find treatments for a variety of skin conditions.  When you visit the Derm Research website at (the “Website” or “Site”), you can review available studies, sign up for our newsletter, contact us, register for a study, and access certain features of the Site (the “Services”).

This Privacy Policy covers how the Site collects, uses, retains, disposes of and discloses Personally Identifiable Information (“PII”) we collect online. PII includes information about you that is personally identifying such as your name, email address, and phone number and which is not otherwise publicly available. PII may include other types of information depending on the legal definition that applies in your physical location.  Only the definition of PII that applies in your location will apply to you under this Privacy Policy.


By using this Site or by providing PII to DermResearch, you accept and hereby consent to our collection, use, retention, and disclosure of your PII in accordance with the terms of this Privacy Policy.   If you provide your email address, you consent to receive promotional emails from us.  If you provide a mobile phone number, you consent to receive promotional text messages from us.  You may opt out as described below.  If you choose not to provide the requested information you will not be able to access certain features on the Site.

This Privacy Policy may change from time to time, so please check back periodically to check the most recent modification date to ensure that you are aware of any changes in our processing of your PII.  Your continued use of the Site after any changes signifies your express consent to any such changes.   If you do not agree to such changes, you must immediately stop using the Site.  This Privacy Policy was last modified on June 13, 2017.

Information Collection and Use; Choice and Consent

You may browse the Site without providing any PII, although your IP address will be collected.

If you register with us, we collect your email address.

If you participate in a study, we collect your email address, first name, last name, phone number, study of interest, how you heard about our study, date of birth, sex and appointment history.

For some studies, you will be able to email, upload, or text us a photo in order for our investigators to determine if you have the right skin condition and severity to qualify for a screening visit.   If so, we will schedule a screening visit in our office. All photos sent to us will be destroyed/deleted immediately upon review by the investigator. A record that you sent a photo will be kept, but all photos will be destroyed.

By uploading a photo, you consent to being evaluated for study participation by our staff. Additionally, by uploading a photo you certify that you are an adult at least eighteen years of age, or alternatively that you are the legal parent or guardian of the applicant and consent to these terms and conditions on their behalf.

If you subscribe to our newsletter, we collect your email address in order to provide you with the newsletter.   If you subscribe to receive new study updates, we will collect your email address in order to provide you with this information.   If you contact us for information, we collect your name and email address so we can respond to you.

If you wish to apply for a job with us, we will collect your email address, and your resume and cover letter, including PII that may be in your resume and cover letter.  We use this information to assess your qualifications and to contact you for further information if necessary.

In sum, DermResearch uses your PII to:

  • Communicate with you;
  • Create de-identified analytical information;
  • Reply to your request for information or comments;
  • Monitor your usage of the Site;
  • Send you promotional information about DermResearch.

When we collect your email address or phone number, your information will be added to our promotional mailing list and we will send you our email newsletter and other promotional information and updates about DermResearch by email and/or text message.  You may unsubscribe from any of our emails by clicking “unsubscribe” at the bottom of the email you receive from us and you may unsubscribe by texting “STOP” to our text messages.

Cookies And Other Technologies

The Site uses a software technology called “cookies.” Cookies are small text files that we place in visitors’ computer browsers to store their preferences.   Whenever you use the Site, DermResearch also receives and records information on our server logs from your browser, including your IP address, DermResearch’s cookie information, and the pages you request, and may relate it to the PII you provide.

“Web beacons” are small pieces of code placed on a web page to monitor the behavior and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page. We may use web beacons on the Site from time to time for this purpose.

Users who disable their web browsers’ ability to accept cookies will be able to browse the Site, but will not be able to access or take advantage of all of the features and services on the Site.  We therefore recommend you do not block or disable these cookies.  To find out more about cookies, including how to see what cookies have been sent and how to manage, as well as delete them, visit

The Site uses Google Analytics. For more information about Google analytic cookies, please see Google’s help pages and privacy policy: Google Privacy Policy:
Google Analytics Help:
Google has developed the Google Analytics opt-out browser add-on for the Google Analytics JavaScript (ga.js, analytics.js, dc.js). If you want to opt out of Google Analytics, you can download and install the add-on for your web browser at


We also maintain standard web logs for analytics purposes that record data about all visitors who use this Site. When you use our Site, we may employ pixel tags (also known as clear gifs or web beacons) and cookies, which are used to track the online usage patterns of our users anonymously. No personally identifiable information from your account is collected using these pixel tags. In addition, we may also use pixel tags in HTML-based emails sent to our users to track which emails are opened by recipients. The information is used to enable more accurate reporting, improve the effectiveness of our marketing, and make DermResearch better for our users.

These logs may contain:

  • The domains from which you accessed the Site
  • The type of browser and operating system you use
  • Your Internet Protocol (IP) address
  • The date and time you visited the Site
  • The pages you viewed on this Site
  • The address of the website you linked to the Site from

We use the web log information to help us design our Site, to identify popular features, and to make the Site more useful for our visitors. Web logs are recorded in sequential files, and we do not try to identify individuals from web logs or use web logs to gather information about individuals. However, we may use web logs to identify any person attempting to break into or damage the Site, and we may share web log information with law enforcement agencies if we believe that we have evidence of a violation of computer security or related laws.

Protection of Your Information

We will take appropriate technical and organizational safeguards to protect PII from theft, other loss, misuse, and any unauthorized access, copying, collection, use, disclosure, alteration or destruction. We follow generally accepted standards to protect the PII submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

We will retain PII for as long as necessary to provide our services. We will retain and use PII as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Information Sharing and Disclosure

We disclose your PII and non-PII to third party vendors who help us operate the Site and who store and track information on study participants and study-specific data to assist us in conducting our studies. These third parties are contractually obligated to maintain the confidentiality of your PII consistent with the terms of this Policy and to comply with the applicable data protection laws.

We will disclose your information in response to valid legal process, for example, in response to a court order, a subpoena or other legal request for information, and/or to comply with applicable legal and regulatory reporting requirements.  We also may disclose your information in response to a law enforcement agency’s request or other request for information from the U.S. or other government entities, or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or to verify or enforce compliance with the policies governing our products and/or services and with applicable laws, or as otherwise required or permitted by law or consistent with legal requirements.  In addition, we may transfer your information to an entity or individual that acquires, buys, or merges with DermResearch, or our other business units.

Data Retention

We will retain the information you provide to the Site for as long as your account is active, as needed to provide you services, and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

International Transfer of Your PII and Your Express Agreement

The Site is geared towards U.S. residents and is operated in the United States.  If you operate the Site or provide PII from a location outside the U.S., your PII will be transferred to the U.S. and processed and disclosed in accordance with the terms of this Privacy Policy.  By accessing the Site or providing PII, you acknowledge and expressly consent to our processing and disclosure of your PII in this way.   The U.S. has not been recognized as providing an adequate level of protection according to European Union (EU) data protection requirements, but we will take all steps reasonably necessary to ensure that users’ PII is treated as described in this Privacy Policy. By accessing the Site or providing PII to access the certain features on the Site, you expressly agree to such transfer, processing, storage and disclosure in the United States.

Social Media Features

Our Site includes features from third party social media websites such as Facebook, Twitter, Instagram and Pinterest that run on our Site.  Please note that our Site is not sponsored or endorsed by any of these, which are trademarked and owned by third parties and not by us.  These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features are either hosted by a third party or hosted directly on our Site. This Privacy Policy does not apply to these features. Your interactions with these features would be governed by the privacy policy and other policies of the companies providing them.

Links to Other Sites; Transactions with Third Parties

The Site may contain links to other sites that are not owned or controlled by DermResearch. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to review the privacy policies and statements of other sites to understand their information practices. Our Privacy Policy applies only to information collected by our Site and Services.

DermResearch is not responsible for and will not be a party to any transactions between you and a third party provider of products, information or services.  DermResearch does not monitor such transactions or ensure the confidentiality of your PII, including credit card information, for any third party transaction.  Any separate charges or obligations you incur in your dealings with these third parties linked to DermResearch’s Site are solely your responsibility.

Children’s Privacy

Our Site is directed to individuals who are age 13 or older.  We do not knowingly collect information from children.  If you believe your child has provided information to the Site please contact us using the information provided below.

Your California Privacy Rights; California Do Not Track Disclosures

If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your Personal Information by DermResearch or its subsidiaries to a third party for the third party’s direct marketing purposes.  If you wish to receive this information, please contact us in writing at the address below.  Please know that we do not make such disclosures.   We also do not follow “Do Not Track” signals.

Accessing Your Information

You may access, review, change, update or delete your PII by contacting us [email protected]. You can help us maintain the accuracy of your information by notifying us of any changes to your information.

Contact Us

If you wish to contact us, have questions or a request for information, or wish to correct your PII, please email us at [email protected].

You may also contact us at:

DermResearch Inc.
8140 North Mopac Expressway
Building 3, Suite 120
Austin, TX 78759

Front Desk/ Clinic:  (512) 349-9889
Fax:  (512) 349-9559
Study Participant Line:  (512) 349-0500

Email: [email protected]